“You’ve got to be kidding me,” David thought, the words echoing in his mind. After months of tireless work to secure a major account, he had splurged on the luxury of first class—a treat that was supposed to be his well-earned moment of absolute relaxation.
Feeling ambushed and increasingly angry, David’s mind raced as he squeezed into the cramped economy section, where his knees practically hit the seat in front of him. This was the exact opposite of the peaceful return he had envisioned.
